Changelog

Parlyreply has secured a Zero Data Retention (ZDR) agreement with OpenAI, meaning that no data sent to AI services is stored, logged, or used for training - at any point.

This is a major milestone for Parlyreply and an important step in making modern AI usable in parliamentary casework without compromising security or privacy.

Security has always been a top priority for parliamentary offices. From day one, Parlyreply has been designed to minimise data exposure by default, apply strict handling controls, and ensure that constituent information is processed only for its intended purpose.

ZDR means MPs can use AI-powered features in ParlyReply with confidence that sensitive casework remains confidential - while still retaining access to modern capabilities like web-enabled research, document understanding, and high-quality drafting, all with no data residue, no retention, and no secondary use.

It’s one more way we’re building software that’s not just powerful, but genuinely safe for the work that matters most.

ParlyReply helps teams organise inbound casework more effectively, bringing related issues together and making patterns easier to spot.

Constituents may describe the same problem in very different ways, but ParlyReply helps surface the common theme so cases can be grouped and reviewed more easily.

The result is faster triage, less duplicated effort, and a clearer view of what is happening across your casework.