Global Command Menu

This week, we’re launching the Global Command Menu.

It’s the fastest way to navigate ParlyReply and run actions from anywhere in the app. Open the menu, type what you need, and jump straight to the right place.

It’s designed to reduce clicks, speed up navigation, and help you get more done without breaking flow.

We’ll be adding more actions and shortcuts over time.

Other fixes and improvements

• We’ve added a Keyboard Shortcuts dialog to make shortcuts easier to discover and use across ParlyReply. You can also open the Global Command Menu at any time with Ctrl + K for faster navigation and actions.
• We’ve updated the Add Constituent dialog to make it easier to use, helping your team create constituents faster and capture more detail.
• We’ve added label merging, so you can now combine duplicate or overlapping labels more easily.
• We’ve fixed a grouping issue in My Cases that meant some cases were not always grouped correctly.
• We’ve fixed an issue on the Labels page where changes made in the Due Date dropdown were not being applied.
• We’ve also made UI improvements to the Standard Lines page.